Customer Support & FAQs

Bike FAQ

What's the turnaround time for bike tune-ups?

Do I need an appointment to book a bike tune-up?

Do I have to buy my bike from you to get it serviced?

Do you offer shipping for online purchases?

What should I bring when I drop off my bike for a tune-up?

Do you repair flat tires on bikes?

Do you offer price matching?

Can I test ride a bike before buying?

Skate FAQ

Do you sharpen skates?

Do you have a skate sharpening card?

How often should I get my skates sharpened?

Returns

Our team is committed to ensuring your equipment works the way it should. If you have an issue with an item you have purchased or had repaired at McPhail’s please don’t hesitate to reach out. We are here to make it right.